Monday, August 22, 2011

The Pickiest Shopper on Etsy

If you are an Etsy Seller you should try and buy on Etsy when you can. If you believe in handmade items and feel like people should buy from you instead of from Target then you should try to do the same. I am not the best at this, but I try. However, if you have never purchased from etsy you REALLY should because you will learn a ton about what kind of customer you are.

I recently made an Etsy purchase so I thought I would share my thoughts on the off chance it helps you.

First of all I have to say I love the product I received and I was purchasing a supply that was not handmade.

I believe that I am the pickiest shopper. I ordered unfinished wooden buttons on etsy because my supplier stopped carrying them (there were lots of tears.)

Here is how my purchase went.

- I found my item by searching "Unfinished Wooden Buttons." I then proceeded to debate over the store that looked really cute and the one that had more of what I was looking for at a better price.

- I purchased them and etsy sent me a receipt. There was a note from the seller. "Thank you so much for stopping by my shop!!!!! and thank you for you order. I will be shipping your order within the next day or two. Good Luck with your project!!!!!!" I loved the note and then went to bed excited about my purchase.

- Then I waited. Not any length of time, but it seems like a long time to me. I was waiting for a message or email from the seller about my product. When you buy from a commercial retailer you receive a email saying that your product has shipped or something along those lines. I wanted that from my seller.

- Now is when you have to note that she informed me that my item would ship within the next day or two. However, the picky shopper in me did not go back and look at that. I wanted more interaction. (Crazy, I know)

- I went out of town and when I got back my item had arrived. Just like she said it would. I received it less then a week after I ordered it.

- Sat down to open the package (much like a child on Christmas) and saw my wonderful products. There were also two marketing items in there. A business card with all of their information on it and a thank you note. It is a nice note with helpful info on it, but it is not signed. In fact there is nothing on the product that has any handwriting on it. Apparently, I wanted that.

I learned a lot from my etsy purchase. I want a second order confirmation from the seller as well as something personal to accompany my order.

What will you find out about about the buyer in you?

-LB

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